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    • #20754
      Aya Mostafa
      Participant

      Dear arkitekturo, 

      I would like to cancel the certificate order and create a new order because whenever i try to pay i find it selecting a number of certificates (x9 certificates) and i only would like to request one certificate.

      I did not pay yet but i can not proceed the process as the number of certificates keeps increasing everytime i try to order. 

      Please advise and help

      My team id is: 2096

    • #20756
      arkitekturo
      Keymaster

      This is a bug another user has just reported. Apparently there is no way to empty the cart in the current website. That is our fault and we apologize for it.

      We are working on fixing this issue, but until we do so you can empty your cart by simply visiting this link https://arkitekturo.com?clear-cart. After that you’ll be able to restart the purchase process adding just 1 product to the order.

      We are sorry about this and thank you for your understanding.

      • This reply was modified 1 year, 1 month ago by arkitekturo.
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