Hello 佩轩 韩,

Entree fees are not refundable, otherwise our pricing system with discounts for early registrants would not make sense. That being said, we have checked your team’s registration and we see that most of your teammates are eligible. If you are sure you are not eligible, they can take on the brief without you. They can also sign-up other members to the team if they wish to do so, or even transfer the team registration to another team.

We understand this can be frustrating, but we make all the documentation available before registering and are also available to answer any questions in case anyone has doubts about their eligibility. This forum for example has many pre-registration questions regarding eligibility which our team has reviewed on a case by case basis to provide confirmation of eligibility in each case.