Hello Matilde,

If your registration ID does not show up in the submission list, we DID NOT receive your project. We have recently received submissions from other teams, so we are confident that the submission form is working properly, at least in most cases.

In order to troubleshoot your situation please do the following:

  • Make sure that your files are all under the maximum weight in MB and size in pixels.
  • Try to submit them one at a time (some times the process might time out when trying to upload several large files at a time from a slow internet connection).
  • Try adding your project description only (text) and save, see if the problem is with the images or the submission in general.

Please let us know if anything changes after trying these things.
The arkitekturo team